Always have your vehicle repaired immediately after an accident. Never drive a vehicle that could be unsafe due to damages sustained in a collision.

It’s your car, and your choice. You have the right to take your vehicle to the repair facility you choose. Your insurance company cannot require you to go to a particular repair shop.

Some insurance companies may request you visit their claims center before having your vehicle repaired. You may choose to follow this procedure, or you may simply leave your car with us and ask your insurance company to inspect your car at our facility.

Repair facilities can help you negotiate your claim with the insurance company.

You are not required by law to obtain more than one estimate or appraisal. It’s your choice to do so.

Differences in repair estimates are quite common. A lower estimate may not include all necessary work or hidden damage repair costs.

To ensure the best quality repair, always choose a repair facility that has unibody repair equipment and certified technicians who use only genuine manufacturer (OEM) replacement parts.

Before choosing a certified repair facility, ask about their warranty and guarantee policies.